We are committed to delivering your carefully curated fashion essentials with efficiency and care. Our team processes orders within 1-2 business days, ensuring your selection of wardrobe staples, accessories, and seasonal pieces is prepared for shipment promptly. All items are quality-checked and securely packaged to maintain their pristine condition during transit. International shipments may require additional processing time due to customs regulations.

Processing typically takes 1-2 business days after order confirmation. Delivery timelines vary based on your location and selected shipping method. Domestic orders generally arrive within 5-10 business days, while international shipments may take 10-20 business days. Note that holidays or unforeseen carrier delays may occasionally extend these estimates. For time-sensitive needs, we recommend placing orders well in advance.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Table Rate Shipping (5-10 Business Days): Applies automatically to orders of $60 or more

Shipping fees are calculated at checkout based on your order total and destination. Promotional periods may occasionally offer alternative shipping terms.

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian territories. Some remote locations or regions with complex import restrictions may experience shipping limitations. During checkout, our system will automatically confirm whether we can deliver to your address. For specific inquiries about your region, please contact our support team.

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our logistics partners' online tracking systems. If you haven't received tracking details within 3 business days of your order confirmation, please check your spam folder or contact us at [email protected] for assistance.

While we strive for timely deliveries, occasional delays may occur due to carrier issues or customs processing. If your tracking shows no movement for 10+ business days or the estimated delivery window has passed, please email [email protected] with your order number. Our team will investigate promptly and keep you informed. For lost packages, we typically initiate a trace process with the carrier and will reship or refund as appropriate.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country. These fees are determined by local authorities and are not included in your order total or shipping costs. We declare the actual value of all shipments and cannot mark items as gifts to avoid duties. For guidance on potential charges, we recommend consulting your local customs office before ordering.