Hey there! At CoverUpr, we’re not just another faceless online store—we’re a small team that genuinely cares about every single customer. In fact, our founder still personally replies to emails whenever possible. Remember that time a customer wrote in about a sizing issue at 2 AM? Yeah, she was up answering it. That’s just how we roll.
Honestly, we’ve built this brand on real conversations. Whether you’ve got a question about fabrics, need styling advice, or just want to share feedback (good or bad—we can take it!), we’re all ears. Last month, a customer’s suggestion about eco-friendly packaging led to a complete overhaul of our shipping materials. See? Your input actually changes things.
Live Chat Tip: See that little bubble in the corner? Our chat isn’t some bot pretending to be human—it’s usually Sarah from customer care, who once spent 45 minutes helping a bride find the perfect cover-up for her wedding day. True story.
P.S. We know contact pages are usually boring, so thanks for reading this far! Here’s a secret: mention this page in your email for a 10% discount on your next order. (Shh, don’t tell the accounting team we did this.)